Our Focus on Customer Satisfaction

• Our employees are constantly being trained. In fact, 75% of our technical staff has achieved Master Certification, the highest level of training available for Ford Motor Company Technicians. All of our Advisors have achieved Master Level Service Advisor Certification.
• Bozard has the highest rating in Customer Satisfaction in northeast Florida and the top 5% in the entire country. We try very hard and we appreciate our customers recognizing this.
• We have a new state-of-the-art facility with the very latest in diagnostic and repair equipment.
• Our Service Manager and Advisors have achieved top honors (#1) in the prestigious Employee Excellence Award for the Florida Region. This recognition is based on training, customer handling and customer satisfaction skills.

Our Focus on Value

• We constantly shop our competition to ensure that we are your best value, so that you don’t have to.
• By using genuine Ford and Motorcraft brand parts you’re assured of the best quality for your money. Our highly skilled and trained technicians assure that only the parts needed are used and that the parts are installed properly.
• We recommend the services that are really needed to maintain your vehicle properly and nothing more. We base our recommendations solely on Ford’s standard maintenance recommendations and special operating conditions that we have monitored and found to be the best value for our customers. (For more information click FREQUENTLY ASKED QUESTIONS)
• We give you money back with our Owner Advantage Rewards Program. Earn 5% back for every dollar you spend PLUS every 5th oil change free! (For more information click OWNER ADVANTAGE)

Our Focus on Convenience

• Our Quick Lane Department can meet your fast service and maintenance needs quickly, with or without an appointment, while you wait and no matter what you drive. Finally a place where you can get dealership quality service for all of your vehicles. (For more information click QUICKLANE)
• We’re built and staffed for speed and efficiency. Our 32 bay climate controlled service department was designed for efficiency to service your vehicle quickly. Our parts counter is located in the shop for fast access. We employ as many certified diesel technicians as most large metro dealers.

PLUS…FREE CAR WASH WITH EVERY VISIT – JUST ASK!